Refund & Cancellation Policy

Last updated: 3 October 2026

This policy applies to subscriptions to SYQAVO bought from Syed Qasim, trading as SYQAVO, Hyderabad, Telangana, India.

1. Free trial. New restaurants get a 14-day free trial. No payment is taken during the trial and nothing is charged if you do not

start a paid plan.

1. Cancelling. You can cancel at any time by writing to support@syqavo.com. Your subscription stays active until the end of the period you

have paid for, then ends. You will not be charged again.

1. Monthly plans. Monthly fees are not refunded for a month that has started, except within 7 days of your first ever paid month,

when we refund in full on request.

1. Yearly plans. If you cancel within 30 days of a yearly payment, we refund the full amount; after that, there is no refund for the

remaining months.

1. Our changes. If we remove a core function you pay for, raise the price during a period you have paid for, or end the Service, we

refund the unused part of your prepaid fees.

1. How refunds are paid. Approved refunds go back to the original payment method within 7 to 10 business days after approval

(bank timelines may add a few days). Where GST was charged, it is adjusted through a credit note.

1. Guest payments are separate. Money guests pay a restaurant for food is between the guest and the restaurant; refunds of food bills

are made by the restaurant.

1. Contact. support@syqavo.com, phone and WhatsApp +91 96766 42333 (Monday to Saturday, 10 am to 7 pm IST). Grievance Officer: Syed Qasim, support@syqavo.com.